Notifications are sent as a text message and/or e-mail and/or as a voice call. Exactly how a notification is sent will depend on the nature and urgency of the event. Mobile phone numbers can receive both a text message and a voice call while landline numbers will receive only voice calls. Email, if sent will be delivered to the email address you used to create your account.
I agree to allow the Regional District of Central Kootenay to contact me by telephone, email or text message regarding water service events. I understand that contact by telephone and text message will occur upon the onset of the water notifications program. Contact by email is not a current service but may occur in future years. I may withdraw my consent at any time by contacting Water Services billing inquiries at 250.352.8182 or 250.428.2612, [email protected] or RDCK PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.
Water notifications and billing inquiries:
1-800-268-7325 ext. 8182, (250) 352-8182
General RDCK water system inquiries:
1-800-268-7325 ext. 8171, (250) 352-8171
Water system emergencies 24/7:
(250) 254-1685 (Erickson/Lister/Sanca Park)