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How much does it cost?

The service is free. However, you may incur charges from your landline and/or mobile phone provider if you have a per call or per text limit on your mobile contract or if you incur a fee for text-to-landline messages.

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Terms and Conditions

I agree to allow the Regional District of Central Kootenay to contact me by telephone, email or text message regarding water service events. I understand that contact by telephone and text message will occur upon the onset of the water notifications program. Contact by email is not a current service but may occur in future years. I may withdraw my consent at any time by contacting Water Services billing inquiries at 250.352.8182 or 250.428.2612, [email protected] or RDCK PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

CONTACT INFORMATION:

Water notifications and billing inquiries:
1-800-268-7325 ext. 8182, (250) 352-8182
[email protected]

General RDCK water system inquiries:
1-800-268-7325 ext. 8171, (250) 352-8171
[email protected]

Water system emergencies 24/7:
(250) 352-1504
(250) 254-1685 (Erickson/Lister/Sanca Park)

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