Logo

Help Centre


Guide/Question

Why do I need to provide an email address?

We use your email address to create a User Name for your account. Once your account is created, you can sign in to your account with your User Name and Password to update your account details.

Your email address may also be used to send you notifications via email.

Back to Help Topics

Terms and Conditions

I agree to allow the Regional District of Central Kootenay to contact me by telephone, email or text message regarding water service events. I understand that contact by telephone and text message will occur upon the onset of the water notifications program. Contact by email is not a current service but may occur in future years. I may withdraw my consent at any time by contacting Water Services billing inquiries at 250.352.8182 or 250.428.2612, [email protected]ca or RDCK PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

CONTACT INFORMATION:

Water notifications and billing inquiries:
1-800-268-7325 ext. 8182, (250) 352-8182
[email protected]

General RDCK water system inquiries:
1-800-268-7325 ext. 8171, (250) 352-8171
[email protected]

Water system emergencies 24/7:
(250) 352-1504
(250) 254-1685 (Erickson/Lister/Sanca Park)

Enlarge Map

Map image