Logo

Back

Privacy Policy

This personal information is being collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act [RSBC 1996] for the purpose of notifying water users of water quality advisories, boil water notices, system maintenance activities, and water conservation measures. For further information about this collection of your personal information, you can contact the Privacy Officer at 250.352.8168, [email protected], or RDCK Privacy Officer, Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

Terms and Conditions

I agree to allow the Regional District of Central Kootenay to contact me by telephone, email or text message regarding water service events. I understand that contact by telephone and text message will occur upon the onset of the water notifications program. Contact by email is not a current service but may occur in future years. I may withdraw my consent at any time by contacting Water Services billing inquiries at 250.352.8182 or 250.428.2612, [email protected] or RDCK PO Box 590, 202 Lakeside Drive, Nelson, BC V1L 5R4.

CONTACT INFORMATION:

Water notifications and billing inquiries:
1-800-268-7325 ext. 8182, (250) 352-8182
[email protected]

General RDCK water system inquiries:
1-800-268-7325 ext. 8171, (250) 352-8171
[email protected]

Water system emergencies 24/7:
(250) 352-1504
(250) 254-1685 (Erickson/Lister/Sanca Park)

Enlarge Map

Map image